Delivery
Shipping and Delivery Policy
- Placing Your Order
To place an order, simply browse our collection, select your desired items, and add them to your cart. Proceed to checkout where you will be prompted to enter your shipping address, billing information, and choose your preferred payment method. Once your order is placed, you will receive an order confirmation email.
- Order Processing
All orders are processed within 2-3 business days. During peak seasons, processing times may be slightly longer.
- Shipping Methods
We offer standard and express shipping. Shipping costs will be calculated at checkout based on your shipping address and chosen shipping method.
- Delivery Time
Delivery times vary depending on your location and chosen shipping method. You can expect your order to arrive within 3-5 business days.
- Order Tracking
Once your order has shipped, you will receive a tracking number via email. You can track your order’s progress on the shipping carrier’s website.
- Shipping Address
Please ensure that your shipping address is correct before placing your order. We are not responsible for orders shipped to incorrect addresses.
- Lost or Stolen Packages
Light of Radiance is not responsible for lost or stolen packages.
- Damaged Items
If your order arrives damaged, please contact our customer support within 3 days of delivery with photos of the damaged item and packaging.
